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Shipping & Delivery

 

EXPRESS SHIPPING // FREE

All orders are shipped using Australia Post Express Next Day Delivery from our Melbourne (Australia) warehouse.

Shipping is free on all Australian orders, there is no minimum spend.

All orders placed before 4pm(EST) will be received the next business day as long as the delivery address is within the Australia Post Express Network.

Orders placed on Friday after 4pm and on the weekend will be shipped out first thing Monday morning.

Most postcodes are, though follow the link below to see if you are in the Express Post Network.

CHECK MY POSTCODE

If you order multiple items and an item is unavaliable at our Head Office a separate parcel may be sent from one of our stores. This will still arrive on the same day but will be in a separate parcel.

All items are fully trackable from start to finish and we will even make sure you receive email notifications along the way.

The day you order you will receive an email from Australia Post notifying you that the parcel has been picked up.

If you are not avaliable to sign for your delivery a card will be left and collection can be made from your local Post Office (do not forget to bring some ID for collection).

INTERNATIONAL SHIPPING // NZ-FREE // OTHER-$15AUD

Free 2 day shipping on all orders to New Zealand. $15AUD Flat rate for all other countries.

Please allow up to 8 business days to receive your order for all Countries other than New Zealand.

All orders are fully trackable.

Although charges do not always occur, any customs or import duties charged once the parcel reaches its destination country must be paid and is the responsibility of the receiver.  

More information can be obtained by contacting your local customs office.

If you have any further questions feel free to email us at customercare@bronzesnake.com

SAME DAY 6PM-9PM // $5AUD
(MELBOURNE ONLY)

Order before 3pm on Monday to Friday.

Select '6pm-9pm tonight' delivery upon checkout to have your parcel delivered same day.

This is charged at a flat rate of $5.00.

You will receive text and email notifications for your delivery or alternatively it can be tracked at https://my.startrackcourier.com.au by changing the TYPE drop down to ITEM and entering your invoice number.

Please note that parcles that cannot be signed for will be left at the address in a safe place.

Please see map below for postcodes eligible for this service:

SATURDAY SHIPPING // FREE

Order before 4pm on Friday and receive it on Saturday between 9.00am and 1.00pm.

Postcodes eligible for this service are:

Melbourne & Suburbs: 3000; 3002-3023; 3025-3062; 3064-3138; 3140-3158; 3160-3163; 3165-3175; 3177-3210; 3931; 3429; 3335; 3805; 3977.

Geelong & Suburbs: 3220; 3214-3216; 3219; 3228

Bendigo: 3550; 3555-3556

Ballarat: 3350; 3355-3356

If you have any further questions feel free to email us at customercare@bronzesnake.com