You may request a refund, store credit, or exchange within 30 days of delivery.
Please note:
- Items marked FINAL SALE are not eligible for refunds, exchanges, or store credits.
- For hygiene reasons, we can't accept returns of earrings, bodysuits or swimwear unless the item is faulty.
- Each order can be exchanged once. Items you receive as an exchange can be returned for store credit only.
To qualify for a return, all items must be in their original, unworn condition, with tags and packaging intact. Please handle your order carefully when trying on garments.
Customers are responsible for the postage costs associated with returns for a refund, exchange, or credit note. However, we'll ship your replacement item or issue your store credit free of charge once your return has been processed.
If you believe your item is faulty or damaged, please don't lodge it in the Returns Portal yourself. Contact our customer care team with your order number and photos, and we'll look after it for you.
If you received the wrong item (a different item, size or colour from what you ordered), please lodge it in the Returns Portal as "Incorrect Item" and upload photos. Once approved, we'll provide a free return label.