Shipping & Returns
SHIPPING - AUSTRALIA
Free standard shipping on all AU orders over $99.
$4.99 standard shipping on all AU orders under $99
Free Express shipping on all AU orders over $250
$9.99 express shipping on all AU orders under $99
$4.99 express shipping on all AU order over $99
All orders placed by 3PM AEST will be dispatched the same day from our Melbourne warehouse.
SHIPPING - NEW ZEALAND
Standard shipping is $4.99AUD on all NZ orders.
DHL express shipping calculated at checkout.
Standard International Shipping (10-14 business days) - $10
Express International Shipping - DHL (3-8 business days) - $20
Some countries in the EU require additional taxes and duties to be paid upon entry. This the responsibility of the customer.
SAME DAY DELIVERY MELBOURNE, ADELAIDE, PERTH
Order before 11AM (AEST) on Monday to Friday.
Select 'Same Day Delivery' upon checkout to have your parcel delivered same day. Rate will be calculated at checkout.
Please note that parcels that cannot be signed for will be left at the address in a safe place. No PO Boxes or Parcel Lockers.
CLICK AND COLLECT - READY IN 1 HOUR
Free pickup is available from:
PRESTON, MELBOURNE: Building 3, 92 Bell St Preston 3072. (Pickup times: 7am-4pm / Monday - Friday)
FITZROY, MELBOURNE: 83 Johnston St Fitzroy 3065. (Pickup times: 10am-4pm / 7 days)
PRAHRAN, MELBOURNE: 208 Chapel St Prahran 3181. (Pickup times: 10am-4pm / 7 days)
NORTHBRIDGE, PERTH: 268 William St, Northbridge 6003. (Pickup times: 10am-4pm / 7 days)
GLENELG, ADELAIDE: 50 Jetty Rd, Glenelg 5045. (Pickup times: 10am-4pm / 7 days)
Easy returns; at any one of our stores or our Melbourne warehouse or using our online returns portal.
BRONZE SNAKE offers;
-exchanges of size/colour/style or;
-full value store credits (which do not expire) or;
All returns must be received within 30 days. All Sale item purchases are final.
For more information on Returns, visit our Returns page.