Shipping & Returns
SHIPPING - AUSTRALIA, NEW ZEALAND
Free Express shipping on all AU and NZ orders over $29.
Express shipping is $10AUD on all AU and NZ orders under $29.
All orders placed before 4pm (AEDT) will be dispatched the same business day via Australia Post Express Network from our Melbourne (Australia) warehouse.
Standard International Shipping for orders over $150AUD (10-14 days) - Free
Standard International Shipping for orders under $150AUD (10-14 days) - $15AUD
Express International Shipping (5-7 days) - $30AUD
SAME DAY DELIVERY MELBOURNE, ADELAIDE, PERTH
Order before 2PM (AEST) on Monday to Friday.
Select '4 Hour Delivery' upon checkout to have your parcel delivered same day. Rate will be calculated at checkout.
Please note that parcels that cannot be signed for will be left at the address in a safe place. No PO Boxes or Parcel Lockers.
PICKUP - READY IN 1 HOUR
Free pickup is available from:
PRESTON, MELBOURNE: Building 3, 92 Bell St Preston 3072. (Pickup times: 7am-4pm / Monday - Friday)
FITZROY, MELBOURNE: 83 Johnston St Fitzroy 3065. (Pickup times: 10am-4pm / 7 days)
PRAHRAN, MELBOURNE: 208 Chapel St Prahran 3181. (Pickup times: 10am-4pm / 7 days)
NORTHBRIDGE, PERTH: 268 William St, Northbridge 6003. (Pickup times: 10am-4pm / 7 days)
GLENELG, ADELAIDE: 50 Jetty Rd, Glenelg 5045. (Pickup times: 10am-4pm / 7 days)
BRONZE SNAKE offers;
-exchanges of size/colour/style or;
-full value store credits (which do not expire) or;
-refund (minus a $9 handling fee).
When returning or exchanging an item it must be in the original unworn condition with all tags and packaging.
All returns must be received within 30 days. All Sale item purchases are final.
Christmas present? Any purchase made on or after 1st November 2021 has an extended return period to January 17th 2022.
For more information on Returns, visit our Returns page.